Federal Deposit
Insurance Corporation (FDIC)
Consumer Complaints and Inquiries
The FDIC Consumer Response Center handles consumer
complaints or inquiries about state banks that are not
members of the Federal Reserve System.
You may call and speak to a specialist about your concerns, but
in order for FDIC to investigate or review your issues, your
complaints must be in writing. You may
fax, mail, or email your complaint, and you should provide
copies of all pertinent documentation.
Toll-free number: 1-800-378-9581, TTY:
800-925-4818
From 8:30 AM to 4:30 PM. Central Time, Monday - Friday.
Fax Number (816) 234-9060
Mailing address:
Federal Deposit Insurance Corporation
Consumer Response Center
2345 Grand Avenue, Suite 100
Kansas City, MO 64108-2638
Email: FDIC's online Customer Assistance Form
For further information, visit FDIC's website.
The information provided in this website is
not legal advice and should not be interpreted as legal advice.
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information in summary form. This information may not be comprehensive,
is subject to change, and may not apply to all individual circumstances.
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government agencies or with an attorney, particularly as it relates
to your individual circumstances. Your use of this website indicates
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